Privacy Policy & Cookies
1. Introduction
This privacy policy describes how ORRAE (David Redon) collects, uses and protects the personal data of visitors and customers of its website www.orrae.com.
By visiting this website, you consent to the collection and use of your data in accordance with this policy.
2. Data controller
David Redon – ORRAE
Sole proprietorship registered with the BCE under number: 1024.379.980
Address: 48 rue Armand Campenhout, 1050 Ixelles. BE
Email: red34dav@gmail.com
3. Data collected
We may collect the following information:
First and last name
Postal address and e-mail address
Telephone number
Payment information (managed securely by payment providers)
History of orders and exchanges via the website or by e-mail
This data is collected when:
A contact form is sent
Creating or placing an order
Subscribing to the newsletter
Browsing the website (via cookies and analytics tools)
4. Purpose of processing
The data collected is used to:
Process and ship orders
Communicate with customers (confirmation, follow-up, assistance)
Sending news or offers (newsletter), where applicable
Improving the content and user experience of the website
5. Data retention
Data is retained only for as long as necessary for the purpose for which it was collected:
Order data: 7 years (accounting requirement)
Contact data: 2 years after the last exchange
Browsing data: 13 months maximum (analytical cookies)
6. Security
ORRAE implements all necessary measures to ensure the security and confidentiality of personal data.
The site is hosted by Wix.com Ltd, which guarantees compliance with European regulations (GDPR) and the storage of data on secure servers.
7. Data sharing
Data is never sold or shared with third parties for commercial purposes.
It may only be transmitted to:
Technical service providers (hosting, analysis tools, secure payment)
Carriers for the delivery of orders
These partners are subject to strict confidentiality obligations.
8. Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Right of access to your data
Right of rectification
Right of erasure
Right to restrict or object to processing
Right to data portability
To exercise these rights, please contact us by email.
All requests will be processed within a maximum of 30 days.
9. Cookies
A cookie is a small file stored on your device when you visit the website.
They enable us to:
Ensure the website functions properly
Remember your preferences
Measure traffic (via Google Analytics or similar tools)
When you first visit the website, a banner informs you about the use of cookies.
You can accept, refuse or customise your choices at any time.
10. Analysis tools
This website may use Google Analytics or an equivalent tool offered by Wix to measure audience numbers.
These tools collect anonymous data (pages viewed, time spent, traffic source).
You can disable tracking via the cookie banner or your browser settings.
11. External links
The ORRAE website may contain links to other websites.
ORRAE cannot be held responsible for the content or privacy practices of these third-party sites.
12. Policy updates
ORRAE reserves the right to modify this policy at any time to comply with legal or technical developments.
The date of the last update is indicated below.
Last update: 10/2025